The tenant
The tenancy timeline
Raising an issue, and having a record of it. The account builds itself as a by-product of ordinary use, so that when something is disputed there is a timestamped sequence rather than a search through WhatsApp.
4 minTENANTIQ
Rethinking the rental relationship.
A unified communications and record management tool for everything that happens in a property during a tenancy, so both sides get quiet enjoyment of the contract they have.
In active development, heading for a six-month market activation.
The challenge
Communication between tenants and property managers gets missed, lost or denied, at exactly the moment tightening legislation makes the record matter most.
The problem
01
One problem, two sides
For the tenant: raising and recording issues accurately, aligned to rights enshrined in tenancy legislation. For the manager: managing the liability of miscommunication as the requirement to respond gets clearer.
02
Switching channel weakens you
Email, WhatsApp, phone, spreadsheets. Change channel when you get no reply and you lose the thread. Stay on one and you can show the sequence.
03
Nobody offers a receipt
Whether it has been seen or not, you need to have recorded that you sent it. Nothing on the market does that today.
Screens
What it does
Rethinking the rental relationship.
The single record
One shared, timestamped record across both sides of the tenancy. The material to go back to when it matters.
Built before you need it
The record accumulates as a by-product of raising an issue. It takes almost no effort, and it is there when you need it.
Issues, notices and updates
Reporting problems, sending notices, sending updates, and keeping a record of all of it for the length of the tenancy.
Notifications that cannot be missed
Alerts reach the manager by email as well as in the app, so non-response is visible rather than deniable.
One problem, two sides.
Missed communication in a tenancy hurts both parties, and it is the same problem seen from opposite ends. Here is each side of it.
The property manager
Assurance for the manager
The same record, from the other end. As renters' rights tighten and the duty to respond gets clearer, being able to evidence what was raised and what was done about it stops being administrative and starts being protective.
5 minWho it is for
Tenants
Paying individuals in private rental, paying communities such as student accommodation, and social housing residents.
Property managers
Anyone with authority to respond to issues and release funds: owners, self-managed, agent-managed and in-house portfolio teams.
Institutions and councils
Local authorities and institutional landlords directly exposed to legislative change, with one person able to affect change for the whole organisation.
People are our business. Collaboration is our culture.
Partners, investors and operators who know this market. If TENANTIQ is your world, there is a way in.